Considering your role as a leader, please describe who you view as your “customers” and how you practice the idea of meeting the needs of those customers.
As a leader in BYUSA, my role is to be a leader of leaders. I need to inspire my team to achieve greatness. I also need to help them understand the power they have to achieve great things during their time in the office. My "customers" are my executive directors, program directors, committee members, club presidents, club members/officers, and BYU student. I can strive to meet the needs of those customers by getting to know their needs. I can only know so many people, but if I am able to help one individual while in BYUSA, I will consider my experience to have been a success. In order to be consistently meeting needs, I strive to focus on the goals I have to reach the different "customers" and reevaluate them according to my opportunity to serve. It is possible for me to gain results during my term in the office.
Please describe a time when you you have been involved in a significant change. Identify what those who were leading the organization did to help make the change successful or unsuccessful.
The first idea that came to mind was when Nate left our team this semester. This was significant, especially because his tasks cannot be met by any of our other team members. I was unsure as to how we could effectively move forward from this decision. I didn't know how I would be able to communicate to my team members after this change, or how they would react to the situation. Adrian helped me to successfully adapt to this change because he educated me on some shuffling we could do help Nate's responsibilities still happen. He also helped me to know how I could communicate this with my team members to have the least impact. I was also impressed to see my team's reactions to the change. They were comfortable with their new responsibilities and eager to see positive changes occur. It was great!
Describe why you believe that networking with others is a vital part of leading change?
Networking allows me to know 'how to deliver services that delight customers by meeting and exceeding their expectations.' I also want to be influential in helping club members to have all of their needs met. This would enable me to lead change because I would be able to identify the people that are essential to my success, get to know them, and gain knowledge from their expertise. I want to be able to support my team by gaining ideas about our 'organizational strategy, goals, and direction' and using those ideas to benefit us as a whole. We have a such a potential for success. I just need to be willing to work towards it. I cannot do this job alone, so it is essential that I glean knowledge from those around me first!
Thursday, December 2, 2010
Goal Setting
Have you established stretch goals for the team that energizes the team to achieve more?
I still remember the presidency meeting where we were able to decide on a focus for this year. I am completely amazed by that experience. It was about an hour and twenty minutes of intense deliberation and then we came up with our goals. We wanted to build and inspire: Unity, Service, and Students. This was my first experience establishing stretch goals with this team.
My second experience was when my team and I worked to establish a vision, or stretch goals, for our area. It was a little bit harder this time because very few people had a good time deciding what they wanted to do with their time in the area. Regardless, we were able to establish goals for our area.
Do you keep your team focused on team goals and objectives?
I strive to keep my team focused on team goals and objectives, but it isn't a sure thing all the time. In stewardships, we regularly discuss our priorities and commitments to our work with others. This enables us to work together to assess ourselves on our program-specific goals. I also strive to establish incremental goals, so instead of trying to accomplish everything at once, we can give ourselves steps to reach the final goal.
Have you spent time with your team to reinforce goals with everyone that's committed?
I have spent time with my team to reinforce goals. We strive to work together and evaluate our progress. I think I could do better at reminding them though. I know that as we talk about them, we will be able to come up with better goals and better ways to achieve our goals.
Do you regularly discuss your progress towards achieving those goals?
I do try to regularly discuss our goals and progress towards them. I want to be better at this though. We could be a better team if we asked ourselves what we are trying to accomplish with each of our events before trying to accomplish them. I want to be more prepared to give ideas on how we could reach greater progress.
How did applying established stretch goals in your week go?
Applying stretch goals in my week was really effective. I am going to try to do this each week because words says that it only takes 21 days to create a habit. By setting goals, I could have a lot of good habits by the end of my life. :)
I still remember the presidency meeting where we were able to decide on a focus for this year. I am completely amazed by that experience. It was about an hour and twenty minutes of intense deliberation and then we came up with our goals. We wanted to build and inspire: Unity, Service, and Students. This was my first experience establishing stretch goals with this team.
My second experience was when my team and I worked to establish a vision, or stretch goals, for our area. It was a little bit harder this time because very few people had a good time deciding what they wanted to do with their time in the area. Regardless, we were able to establish goals for our area.
Do you keep your team focused on team goals and objectives?
I strive to keep my team focused on team goals and objectives, but it isn't a sure thing all the time. In stewardships, we regularly discuss our priorities and commitments to our work with others. This enables us to work together to assess ourselves on our program-specific goals. I also strive to establish incremental goals, so instead of trying to accomplish everything at once, we can give ourselves steps to reach the final goal.
Have you spent time with your team to reinforce goals with everyone that's committed?
I have spent time with my team to reinforce goals. We strive to work together and evaluate our progress. I think I could do better at reminding them though. I know that as we talk about them, we will be able to come up with better goals and better ways to achieve our goals.
Do you regularly discuss your progress towards achieving those goals?
I do try to regularly discuss our goals and progress towards them. I want to be better at this though. We could be a better team if we asked ourselves what we are trying to accomplish with each of our events before trying to accomplish them. I want to be more prepared to give ideas on how we could reach greater progress.
How did applying established stretch goals in your week go?
Applying stretch goals in my week was really effective. I am going to try to do this each week because words says that it only takes 21 days to create a habit. By setting goals, I could have a lot of good habits by the end of my life. :)
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